Atout France Registration: IM033230007
Hiscox Professional Liability Insurance: RCP 03487471
Financial Guarantee by APST: 15 Avenue Carnot, 75017 Paris
The company Ocean Pearl, concerned about the rights of individuals, especially regarding automated processing, and with a desire for transparency with its clients, has implemented a policy that covers all of these processes, their purposes, and the means available to individuals to better exercise their rights.
For additional information on the protection of personal data, we invite you to visit the website: https://www.cnil.fr/.
The currently online version of these terms of use is the only one enforceable during the entire period of use of the site and until a new version replaces it.
Client: any professional or natural person capable under articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services and Offerings: www.oceanpearl.fr provides to Clients:
Content: All elements constituting the information present on the Site, including texts, images, videos.
Client Information: Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by Ocean Pearl for the management of your account, customer relationship management, and for analysis and statistics purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: "Information that allows, in any form whatsoever, directly or not, the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).
The terms "personal data," "data subject," "processor," and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).
1.1 Presentation
Under Article 6 of Law No. 2004-575 of June 21, 2004, regarding confidence in the digital economy, users of the website www.oceanpearl.fr are informed of the identity of the various stakeholders involved in its creation and monitoring:
Owner: SARL Ocean Pearl, share capital of 8000 €, intra-community VAT number: FR95840647747 - 3B Rue Marie Debrousse 33260 LA TESTE DE BUCH, registered under RCS de Bordeaux B 840 647 747, 840647747.
Publication Manager: Guillaume ROZEY et Charlotte HENNEQUIN, in the capacity of
Agence de voyage.
The publication manager can be a natural person or a legal entity.
Webmaster: Guillaume ROZEY et Charlotte HENNEQUIN - contact@oceanpearl.fr.
Hosting Provider: OVH - 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: Guillaume ROZEY et Charlotte HENNEQUIN
1.2 Site Access
Site access and use are strictly reserved for personal use. You undertake not to use this site and the information or data contained therein for commercial, political, advertising purposes, or for any form of commercial solicitation, including sending unsolicited emails.
1.3 Site Content
All trademarks, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications that could be used to operate this site and, more generally, all elements reproduced or used on the site are protected by applicable intellectual property laws.
They are the full and exclusive property of the publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The failure of the publisher to initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of such uses and a waiver of legal action.
1.4 Site Management
For the proper management of the site, the publisher may at any time:
- suspend, interrupt, or limit access to all or part of the site, restrict access to the site or certain
parts
of the site to a specific category of Internet users;
- remove any information that may disrupt its operation or violate national or international laws, or
Netiquette
rules;
- suspend the site for updates.
The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer, or exploit for their own benefit all or part of the elements or works on the Site.
Use of the www.oceanpearl.fr website implies full and complete acceptance of the terms and conditions of use described below. These terms of use may be amended or supplemented at any time, so users of the www.oceanpearl.fr site are encouraged to regularly consult them.
This website is normally accessible at all times to users. However, an interruption for technical maintenance may be decided by www.oceanpearl.fr, who will endeavor to communicate the dates and times of the intervention to users in advance. The www.oceanpearl.fr website is regularly updated by www.oceanpearl.fr, the responsible party. Likewise, legal notices may be modified at any time: nevertheless, they are binding on the user, who is invited to refer to them as often as possible to become aware of any changes.
The www.oceanpearl.fr website aims to provide information regarding all of the company's activities. www.oceanpearl.fr strives to provide the most accurate information possible on the website. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updates, whether they are its own or the fault of third-party partners providing this information.
All information provided on the www.oceanpearl.fr website is given for informational purposes and is subject to change. Furthermore, the information on the www.oceanpearl.fr website is not exhaustive. It is provided subject to changes made since it was put online.
The website uses JavaScript technology. The Internet site cannot be held responsible for material damage related to the use of the site. In addition, the site user undertakes to access the site using up-to-date hardware that is free of viruses and with an updated, modern web browser. The www.oceanpearl.fr website is hosted by a provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The objective is to provide a service that ensures the highest accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance, improvement of its infrastructure, infrastructure failure, or if the Services and Offerings generate traffic considered abnormal.
www.oceanpearl.fr and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines, or computer and telephony equipment, especially due to network congestion preventing access to the server.
www.oceanpearl.fr is the owner of intellectual property rights and holds usage rights over all elements accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements on the website, regardless of the means or method used, is prohibited without the prior written permission of Ocean Pearl.
Any unauthorized use of the website or any of its elements will be considered as constituting an infringement and will be pursued in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
Guillaume ROZEY et Charlotte HENNEQUIN acts as the publisher of the site. Guillaume ROZEY et Charlotte HENNEQUIN is responsible for the quality and accuracy of the Content it publishes.
Guillaume ROZEY et Charlotte HENNEQUIN cannot be held responsible for direct or indirect damage to the
user's equipment when accessing the www.oceanpearl.fr website, resulting either from the
use of equipment that does not meet the specifications indicated in point 4 or from the appearance of a
bug or incompatibility.
Guillaume ROZEY et Charlotte HENNEQUIN also cannot be held responsible for
indirect damages (such as a loss of market or a loss of opportunity) resulting from the use of the
www.oceanpearl.fr website. Interactive spaces (the ability to ask questions in the
contact space) are available to users. Guillaume ROZEY et Charlotte HENNEQUIN reserves the right to remove,
without prior notice, any content posted in this space that violates the applicable legislation in
France, particularly with regard to data protection. If necessary, Guillaume ROZEY et Charlotte HENNEQUIN also reserves the right to question the civil and/or criminal liability of the user, particularly in the
case of messages that are racist, defamatory, insulting, or pornographic, regardless of the medium used
(text, photograph, etc.).
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for trust in the Digital Economy, the Data Protection and Freedom Law of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Data Collection Controllers
For Personal Data collected as part of the creation of the User's personal account and their navigation
on the Site, the data controller for Personal Data is Ocean Pearl.
www.oceanpearl.fr is represented by Guillaume ROZEY et Charlotte HENNEQUIN, its legal
representative.
As the data controller for the data it collects, www.oceanpearl.fr undertakes to comply with the legal framework in force. It is the Client's responsibility in particular to establish the purposes of their data processing, to provide their prospects and customers, from the time of data collection, with complete information on the processing of their Personal Data, and to maintain a register of processing operations that complies with reality. Whenever www.oceanpearl.fr processes Personal Data, www.oceanpearl.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which www.oceanpearl.fr processes them.
7.2 Purpose of Data Collection
www.oceanpearl.fr may process all or part of the data for the following purposes:
•
to enable browsing on the Site and the management and traceability of services and orders by the user:
login and usage data of the Site, billing, order history, etc.
• to prevent and combat computer
fraud (such as spamming, hacking): computer equipment used for browsing, IP address, password
(hashed)
• to improve navigation on the Site: login and usage data
• to conduct optional
satisfaction surveys on www.oceanpearl.fr: email address
• to conduct communication
campaigns (sms, email): phone number, email address www.oceanpearl.fr does not market
your personal data, which is only used out of necessity or for statistical and analytical purposes.
7.3 Right of Access, Rectification, and Opposition
In accordance with current European regulations, Users of www.oceanpearl.fr have the following rights:
• the right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of
User data right to lock or erase User personal data (Article 17 of the GDPR), when they are inaccurate,
incomplete, ambiguous, outdated, or when the collection, use, communication, or storage is
prohibited
• the right to withdraw consent at any time (Article 13-2c GDPR)
• the right to limit
the processing of User data (Article 18 GDPR)
• the right to oppose the processing of User data
(Article 21 GDPR)
• the right to data portability for data that Users have provided, when these data
are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
• the
right to define the fate of User data after their death and to choose to whom
www.oceanpearl.fr should (or should not) communicate their data to a designated third
party
As soon as Ocean Pearl becomes aware of the death of a User and in the absence of instructions from them, www.oceanpearl.fr undertakes to destroy their data, unless their retention proves necessary for probative purposes or to respond to a legal obligation.
If the User wishes to know how Ocean Pearl uses their Personal Data, request rectification, or oppose its processing, the User can contact www.oceanpearl.fr in writing at the following address: Ocean Pearl; $LEGALS_client_siegesocial .
In this case, the User must specify the Personal Data they would like www.oceanpearl.fr to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data are subject to the obligations imposed on Ocean Pearl by law, especially regarding the retention or archiving of documents. Finally, users of Ocean Pearl may file a complaint with the supervisory authorities, especially the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-Disclosure of Personal Data
www.oceanpearl.fr undertakes not to process, host, or transfer the information collected on its Customers to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the Customer. However, Ocean Pearl remains free to choose its technical and commercial subcontractors, as long as they provide sufficient guarantees in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
Ocean Pearl undertakes to take all necessary precautions to preserve the security of the Information and, in particular, that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of Ocean Pearl, it must inform the Customer as soon as possible and provide them with the corrective measures taken. Furthermore, www.oceanpearl.fr does not collect any "sensitive data."
The Personal Data of the User may be processed by subsidiaries of Ocean Pearl and subcontractors (service providers), solely for the purpose of carrying out the objectives of this policy.
Within the scope of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of www.oceanpearl.fr are primarily the agents of our customer service.
Despite all efforts, no method of transmission over the Internet and no electronic storage method is completely secure. Therefore, we cannot guarantee absolute security. In the event of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully inform our customers of all security matters related to their account and to provide them with all the necessary information to help them meet their own regulatory reporting obligations.
No personal information of www.oceanpearl.fr's website user is published without the user's knowledge, exchanged, transferred, assigned, or sold in any format to third parties. The only scenario in which www.oceanpearl.fr and its rights could transfer such information is in the event of the acquisition of www.oceanpearl.fr. In such a case, the acquiring entity would also be subject to the same obligation to retain and modify data concerning the user of www.oceanpearl.fr's website.
Security
To ensure the security and confidentiality of Personal Data and Health Data, www.oceanpearl.fr uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, www.oceanpearl.fr takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
www.oceanpearl.fr's website contains a number of hypertext links to other websites. However, www.oceanpearl.fr does not have the ability to verify the content of these visited sites and, consequently, assumes no responsibility for them.
Unless you decide to disable cookies, you agree to their use on the website. You can disable these cookies at any time, free of charge, using the deactivation options provided and mentioned below. Note that this may reduce or prevent access to all or part of the services offered by the site.
9.1. Cookies
A "cookie" is a small information file sent to the user's browser and stored on the user's device (e.g., computer, smartphone) ("Cookies"). This file contains information such as the user's domain name, the user's Internet service provider, the user's operating system, and the date and time of access. Cookies will never damage the user's device.
Ocean Pearl may process information about the user's visit to the site, such as the pages viewed and searches performed. This information allows www.oceanpearl.fr to improve the content of the site and the user's navigation.
Since cookies facilitate navigation and/or the provision of services offered by the site, the user can configure their browser to decide whether to accept cookies, either by allowing Cookies to be saved on the device, rejecting them, either systematically or according to the issuer. The user can also configure their browsing software so that the user is offered the option to accept or refuse Cookies on an ad hoc basis before a Cookie is likely to be saved to the device. In this case, www.oceanpearl.fr informs the user that in this case, some of the browser's features may not be fully available.
If the user refuses to store Cookies on their device or browser or deletes those already stored, the user is informed that their navigation and experience on the site may be limited. This may also be the case if Ocean Pearl or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, language and display settings, or the country from which the device appears to be connected to the Internet.
In this case, Ocean Pearl disclaims all responsibility for the consequences related to the degraded operation of the site and services, resulting from (i) the refusal of Cookies by the user or (ii) the inability of www.oceanpearl.fr to record or access the Cookies necessary for their operation due to the user's choice. Different browsers have different configurations for managing Cookies and user preferences. This is described in the browser's help menu, which will help determine how the user can modify their Cookie preferences.
At any time, the user can choose to express and modify their Cookie preferences. Ocean Pearl may also use the services of external providers to help collect and process the information described in this section.
By clicking on the dedicated icons for the social networks Twitter, Facebook, Linkedin, and Google Plus on www.oceanpearl.fr's website or mobile application, and if the user has agreed to accept cookies by continuing to browse www.oceanpearl.fr's website or mobile application, Twitter, Facebook, Linkedin, and Google Plus may also deposit cookies on their devices (computer, tablet, mobile phone).
These types of cookies are only stored on the user's device if they consent, by continuing their navigation on www.oceanpearl.fr's website or Ocean Pearl's mobile application. However, the user can revoke their consent at any time to have Ocean Pearl deposit this type of cookie.
9.2. Internet Tags
Ocean Pearl may occasionally use Internet tags (also called "tags" or action tags, 1-pixel GIFs, transparent GIFs, invisible GIFs, and 1x1 GIFs) and deploy them through a web analysis specialist partner that may be located (and therefore store corresponding information, including the user's IP address) in a foreign country.
These tags are placed in both online ads that allow users to access the site and on various pages of the site.
This technology allows www.oceanpearl.fr to assess the responses of visitors to the site and the effectiveness of its actions (e.g., how many times a page is opened and the information viewed), as well as the user's use of the site.
The external provider may collect information about visitors to the site and other websites through these tags, generate reports on site activity, and provide other services related to the use of the site and the Internet.
Any dispute related to the use of www.oceanpearl.fr's website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Pamiers.
The website of Ocean Pearl is owned by Guillaume ROZEY et Charlotte HENNEQUIN, who is a data controller of your personal data.
We have adopted this privacy policy, which outlines how we process information collected by Ocean Pearl. It also provides the reasons why we need to collect certain personal data about you. Therefore, you should read this privacy policy before using the Ocean Pearl website.
We take care of your personal data and are committed to ensuring its confidentiality and security.
When you visit www.oceanpearl.fr, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, when you browse the site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this information collected automatically as "device information." Furthermore, we may collect personal data that you provide to us (including, but not limited to, your name, first name, address, payment information, etc.) when registering in order to execute the contract.
Our top priority is the security of customer data, and as such, we can only process minimal data about users, only to the extent necessary to maintain the website. Automatically collected information is only used to identify potential abuse cases and to compile statistical information about the use of the website. This statistical information is not otherwise aggregated to identify a particular user of the system.
You can visit the website without telling us who you are or revealing information by which someone could identify you as a specific and identifiable individual. However, if you wish to use certain features of the website, or if you want to receive our newsletter or provide other details by filling out a form, you can provide us with personal data, such as your email, first name, last name, city of residence, organization, phone number. You can choose not to provide us with your personal data, but then you may not be able to enjoy certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure about which information is mandatory are encouraged to contact us via contact@oceanpearl.fr.
Your Rights:
If you are a European resident, you have the following rights related to your personal data:
• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.
• Rights related to automated decision-making and profiling.
If you wish to exercise this right, please contact us using the contact information below.
Furthermore, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (e.g., if you place an order through the site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.
Our website www.oceanpearl.fr may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to be cautious when you leave our website and to read the privacy statements of each website that may collect personal information.
We secure the information you provide on computer servers in a controlled, secure environment, protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, alteration, and disclosure of personal data under its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
If you wish to contact us for further clarification on this policy or if you have any questions regarding individual rights and your personal information, you can send an email to contact@oceanpearl.fr.